2/24/2023 0 Comments National archives military recordsIn some instances, therefore, requests that involve reconstruction efforts may take longer to complete. Sometimes we are able to reconstruct the service promptly using alternate records that are in our holdings, but other times we must request information from other external agencies for use in records reconstruction. Although the information in many of these primary source records was either badly damaged or completely destroyed, often alternate record sources can be used to reconstruct the service of the veterans impacted by the fire. NOTE: The 1973 Fire at the National Personnel Records Center damaged or destroyed 16-18 million Army and Air Force records that documented the service history of former military personnel discharged from 1912-1964. If the veteran is not going to be interred at a National Cemetery, the requester may fax the SF-180 or signature page from eVetRecs (including signature of the next of kin and proof of death) to the Customer Service Team at (314) 801-0764. We work directly with the Veterans Affairs staff to obtain records to verify service for burial benefits. If your burial request involves interment at a Department of Veterans Affairs National Cemetery, contact the National Cemetery Scheduling Office at (800) 535-1117 or visit their website. However, once you reach a technician they will be happy to assist you with emergency service. Due to the large number of calls we receive at this number, hold times are often long. Please contact our customer service staff at (314) 801-0800 if you have questions. upcoming surgery, funeral, etc.) please provide this information in the "Comments" section of eVetrecs or in the "Purpose" section of the SF-180 and fax it to our Customer Service Team at (314) 801-0764. Access to those records is restricted by privacy laws (see Freedom of Information Act (FOIA). Please Note: Records of individuals who left service less than 62 years ago are non-archival and remain in the legal custody of the Department of Defense (see Records Center Program for more information on access). Please Note, the veteran's or next-of-kin's signature is not required on a request to obtain copies of archival records. This form captures all the necessary information to locate a record. Although not mandatory, using the SF 180 is the recommended method to send a request for military service information. If you prefer to send your request via postal mail or fax, please use the Standard Form (SF) 180, Request Pertaining to Military Records.
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